At 99jtu, protecting the personal information of our Indonesian players is a core operational commitment. This Privacy Policy explains precisely what data we collect, why we collect it, how we store and protect it, and what rights you hold over it.
These six principles summarise how 99jtu approaches your personal data. The full legal clauses follow below.
We collect only the personal data that is strictly necessary for account management, identity verification, payment processing, fraud prevention, and regulatory compliance. We do not collect data speculatively or for purposes beyond those stated in this policy.
All personal data stored on 99jtu infrastructure is encrypted at rest using AES-256 encryption. Data in transit between your browser and our servers is protected by 256-bit SSL/TLS. Access to personal data is restricted to authorised personnel on a strict need-to-know basis.
99jtu does not sell, rent, or otherwise commercially transfer your personal data to any third party for marketing or advertising purposes. Your information is yours — we use it only to deliver the services you have signed up for and to meet our legal obligations.
We tell you clearly what we collect, why we collect it, who we share it with, and how long we keep it. This policy is written in plain English — not obfuscated legalese — so that every player from Jakarta to Makassar can understand exactly how their data is handled.
You have the right to access, correct, port, and in certain circumstances delete your personal data. You may also withdraw consent for specific processing activities at any time. These rights can be exercised by contacting our support team at any hour via live chat or email.
99jtu's data practices comply with the requirements of our international gaming licence and applicable data protection regulations. We undergo periodic independent audits of our data handling procedures. Players may request details of our compliance certifications from the support team.
In this Privacy Policy, the following terms carry the meanings set out below unless the context clearly requires otherwise.
| Term | Meaning |
|---|---|
| "Platform" | The 99jtu website at https://99jtu.pro, its subdomains, mobile interfaces, and all associated digital services operated under the 99jtu brand. |
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, location data, email address, financial data, and online identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, and deletion. |
| "Controller" | 99jtu, the entity that determines the purposes and means of Processing Personal Data collected through the Platform. |
| "Processor" | A third party that processes Personal Data on behalf of 99jtu under a contractual data processing agreement (e.g., a KYC verification provider or payment gateway). |
| "Player" / "You" | Any individual who accesses the Platform, registers an account, or otherwise interacts with the 99jtu service. |
| "Cookies" | Small text files placed on your device by the Platform or third-party services to store session information, preferences, and analytics data. |
| "KYC" | Know Your Customer — the identity and document verification process used by 99jtu to confirm a Player's identity, age, and payment method ownership. |
99jtu collects Personal Data across several categories depending on how you interact with the Platform. The table below sets out each category, the specific data points within it, and the primary purpose for which that category is collected.
| Category | Data Points | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP / SIM / Paspor) | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address in Indonesia | Account communication, transaction notifications, customer support |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), USDT wallet addresses, card details (last four digits only) | Deposit and withdrawal processing, fraud prevention, AML compliance |
| Transaction Data | Deposit history, withdrawal history, wager history, game session records, bonus credits and usage | Account management, dispute resolution, regulatory reporting |
| Technical Data | IP address, device type and OS, browser type and version, screen resolution, time zone | Security monitoring, fraud detection, geo-restriction enforcement |
| Usage Data | Pages visited, links clicked, session duration, game titles accessed, feature interactions | Platform improvement, personalisation, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Customer service quality, dispute evidence, training |
| Document Data | Scanned or photographed copies of identity documents and proof-of-address documents submitted for KYC | Identity verification, regulatory compliance |
99jtu collects Personal Data through the following channels and mechanisms:
Data you provide directly when you register an account, complete the KYC process, make a deposit or withdrawal request, contact customer support, respond to a survey, or otherwise interact with the Platform by entering information into a form or interface.
As you browse and interact with the Platform, our servers and analytics systems automatically collect Technical Data and Usage Data. This includes data collected via cookies, pixel tags, web beacons, and similar tracking technologies as described in Section 7 of this policy.
In certain circumstances, 99jtu may receive Personal Data about you from third parties, including:
99jtu uses the Personal Data we collect for the following specific and documented purposes:
Every processing activity carried out by 99jtu rests on one of the following legal bases:
99jtu does not sell your Personal Data. We share it only with the categories of recipient listed below, and only to the extent strictly necessary for the stated purpose.
We engage carefully vetted third-party Processors who act exclusively on our documented instructions and are contractually bound to maintain the security and confidentiality of your data. Categories include: KYC and identity verification providers; payment gateways and banking partners; cloud infrastructure and hosting providers; IT security and fraud analytics firms; customer support platform operators; and email / SMS delivery services.
We will disclose Personal Data to gaming regulators, financial intelligence units, law enforcement agencies, tax authorities, and courts where we are legally required or authorised to do so. We will notify you of any such disclosure where we are legally permitted to do so.
Certain game suppliers (such as Evolution Gaming and Pragmatic Play) may receive limited technical identifiers (session tokens, game round IDs) to facilitate live game delivery and dispute resolution. These suppliers do not receive your name, contact details, or financial information.
In the event of a merger, acquisition, asset sale, or restructuring of 99jtu's operating business, your Personal Data may be transferred to the acquiring or successor entity as part of the transaction. We will notify you via the email address on your Account before your data becomes subject to a different privacy policy.
The Platform uses cookies and similar technologies including pixel tags, web beacons, and local storage objects. These technologies serve the following functional categories:
You can manage or disable non-essential cookies through your browser settings at any time. Most modern browsers allow you to refuse all cookies, accept only first-party cookies, or delete existing cookies. Please be aware that disabling strictly necessary cookies will impair your ability to log in and use the Platform. Detailed browser-specific instructions for managing cookies are available through your browser's help documentation.
99jtu retains Personal Data for as long as is necessary to fulfil the purpose for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The following standard retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account plus 5 years after closure | Gaming licence obligation, AML regulation |
| KYC Documents | Duration of account plus 5 years after closure | AML/CTF regulatory requirement |
| Financial and Transaction Data | Duration of account plus 5 years after closure | Financial recordkeeping, AML, dispute resolution |
| Customer Support Records | 3 years from date of interaction | Quality assurance, dispute evidence |
| Technical and Usage Data | 13 months from collection | Analytics, security monitoring |
| Marketing Consent Records | Until consent is withdrawn plus 1 year | Legal evidence of consent |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with any individual. Where deletion is not immediately technically feasible (e.g., in backup archives), the data is isolated from active processing until it can be permanently removed.
As a player on the 99jtu Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team via live chat or email at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receipt of a verified request.
Request a copy of all Personal Data we hold about you, along with information about how it is processed.
Request correction of inaccurate or incomplete Personal Data. Some data (e.g., your registered name) requires document evidence to change.
Request deletion of your Personal Data where it is no longer necessary for its original purpose, subject to our legal retention obligations.
Request that we limit processing of your data to storage only while a dispute or accuracy challenge is under review.
Receive a structured, machine-readable copy of data you have provided to us so you can transfer it to another service if you wish.
Object to processing based on legitimate interests, including profiling. You may also opt out of direct marketing at any time without giving a reason.
99jtu implements a layered technical and organisational security programme to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:
The Platform integrates services provided by third-party organisations, including live casino game studios (Evolution Gaming, Pragmatic Play Live), slot game providers (Pragmatic Play, NetEnt, Microgaming, Spribe, Pocket Games Soft), payment processors, and analytics tools. While 99jtu conducts due diligence on all third-party partners and requires them to maintain adequate data protection standards, we are not responsible for the privacy practices of external organisations once data leaves our controlled environment under their respective processing agreements.
The Platform does not contain links to external third-party websites. If you independently navigate to any external website, its privacy policy governs the collection and use of your data on that site, and 99jtu accepts no responsibility for that site's data practices.
The 99jtu Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect Personal Data from individuals under the age of 21. Our registration process requires you to declare your date of birth, and we verify age through our KYC procedures.
If 99jtu determines or has reasonable grounds to suspect that a registered player is under 21 years of age, we will immediately suspend the Account, investigate the matter, and if the suspicion is confirmed, permanently close the Account, void all balances, and securely delete or retain the relevant data only to the extent required by law to document the incident.
If you believe that a minor has accessed the Platform or provided Personal Data to 99jtu, please notify us immediately via live chat or at [email protected] so we can take prompt corrective action.
As an international gaming platform serving Indonesian players, 99jtu may transfer your Personal Data to countries outside Indonesia for processing by our Processors (for example, to cloud infrastructure providers, KYC verification services, or live casino studio operators whose data centres are located abroad).
Where such transfers occur, 99jtu ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the receiving party to process your data to an equivalent standard as this Privacy Policy. We select international Processors whose infrastructure is located in jurisdictions with recognised data protection standards or which have committed to compliance with equivalent contractual obligations.
99jtu reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes — meaning changes that significantly affect your rights or the way we process your Personal Data — we will notify you by email to your registered address and/or via a prominent notice on the Platform at least 14 days before the changes take effect.
Minor or clarificatory amendments that do not materially affect your rights may be made without advance notice, and the updated policy will take effect immediately upon publication. The effective date displayed at the top of this page will be updated whenever the policy is revised. We encourage you to review this page periodically to stay informed about how 99jtu protects your information.
Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of and agreement to the revised Privacy Policy. If you disagree with a material amendment, you should close your Account prior to the effective date.
If you have any questions, concerns, or complaints about this Privacy Policy or 99jtu's data practices, or if you wish to exercise any of the data rights described in Section 9, please reach out through the following channels:
We take all privacy complaints seriously. If you submit a complaint, we will acknowledge receipt promptly, investigate the matter thoroughly, and provide a substantive response. If you are not satisfied with our response, you may have the right to escalate the complaint to the relevant data protection or gaming regulatory authority applicable in your jurisdiction.
Now that you understand how 99jtu safeguards your data, explore our full range of games and sports betting markets. Our platform is built for Indonesian players who value security, speed, and fair play. 21+ only.
🔞 21+ Only · Play Responsibly · This platform is intended for entertainment purposes only.